SHIPPING & TRACKING

PREPARATION

- Normally order is shipped out within 4~7 business days after payment accepted excluding weekend and holidays. It may be faster and later according to product stock status, manufacturing issues or any other reasons.

We send orders on the basis of first come first served regardless of shipping method. Shipping can be delayed for 1~2 weeks during busy season (Korean holidays, Christmas & new year season, etc) and due to order rush.

- If any preorder item is included in the order, all the items will be shipped after the preorder item will be released.
- If any issue related with the order such as changing delivery address, customer should send message Here  within 24 hours after payment accepted.


PACKING

Products are packed in bubble wraps and vinyl bag


SHIPPING & TRACKING

Kgw-store offers shipping option to customers, all of which are efficient and reliable. Shipping charge is based on destination , package weight and size.

 Egypt EMS 
- Traceable With Tracking Number (EE*********EG).
Tracking Site :
https://www.egyptpost.org/trackItemReference
- you have to pay for your order to get Shippent since there is no Cash on delivery in Egypt Post 
Shipment notification is emailed including tracking number as photos to customer's kgw-store account email after the package is dispatched. Tracking for shipment is available from the next business day of shipping.

- It normally takes 2 to 7 business days to deliver to other regions after dispatched and can take longer due to the local postal service circumstances 
- Sender (Kgw-store) is not responsible for any damage or lost of  shipment during delivery after shipped though it is traceable but not covered by insurance.